PRODUCT & CARE INFORMATION
Nine25 Co. Jewelry products are made in Brazil.
1. How should I care for my Nine25 Jewelry?
We recommend that customers remove jewelry before going to bed or participating in physical activity. Exposure to certain harsh chemicals or environments will result in compromising the integrity of your jewelry. This includes, but is not limited to the following: perspiration, perfumes, cleaning agents, chlorine, salt water, and silver polish.
2. How should I clean my Nine25 Jewelry?
Pour a small amount of mild soap into lukewarm water and use a small, soft toothbrush to clean your jewelry. Toothbrushes are ideal for cleaning jewelry with intricate details, which can otherwise be difficult to clean. If the dirt is hard to remove, soak the jewelry in clean water. This particular cleaning method should not be used to clean jewelry with cultured freshwater pearls (see Cultured Freshwater Pearls for more details).br />
A silver-polishing cloth is a great tool to make your sterling silver jewelry shine again if the pieces have become dull. However, it will not remove scratches. Silver-polishing cloths may be purchased from Nine25 or your local goldsmith.
3. How should I store my Nine25 Jewelry?
Your Nine25 Jewelry should be stored away from natural sunlight and heat, in a protective (lined) jewelry box or a tarnish-resistant pouch (not currently available at Nine25 store. It can also be stored in a plastic zip lock bag made of Mylar or polyethylene. Never use polyvinyl plastic bags, such as bin liners as they contain Sulphur compounds, which will make sterling silver tarnish faster. Do not store your jewelry in the bathroom.
Please note that our Nine25 gift boxes are not made for long-term storage as they are not airtight.
4. What do I need to know about my Nine25 product?
The Bracelet
The Nine25 bracelet stretches over time as weight (e.g. charms) is put on the bracelet. The chain, commonly called a snake chain, is made out of many little rings which are twisted very tightly into the chain. When buying a new bracelet, it should be tight. There should be no more than a thumb-space between your wrist and the bracelet.
Oxidation
Oxidation disappears with time. This is considered normal wear and tear and is not a defect.
Things which may cause the oxidation to fade include: perspiration, chlorine, perfumes, cleaning agents, and silver polish. We do not recommend using silver polishing liquid. Oxidized (dark) jewelry does not benefit from being dipped in silver polishing liquid, as it destroys the oxidation.
Cultured Freshwater Pearls
Try to prevent your cultured freshwater pearls from being exposed to water, makeup, creams, chemicals and cleaning agents. Cultured freshwater pearls cannot withstand silver polish. Do not use a silver-polishing cloth as it may dull your pearls. Instead we recommend mild soap mixed with lukewarm water. Use your fingers to gently clean your jewelry. Do not use a brush. Pat dry and lay flat until completely dry.
Enamel
All enamel is Italian made without glass, which makes it more durable.
Woven Fabric Choker
The cotton fibers of the choker necklace may change slightly when worn, as with any type of textile, and submerging them in water may damage or discolor them. Therefore, to keep the choker in pristine condition, follow these care instructions:
- Avoid contact with make-up, creams and perfumes. Put these on beforehand and make sure they’re dry before the choker is worn.
- Do not expose the choker to water and avoid ultrasonic cleaning.
- The sterling silver parts should be polished and cleaned according to the standard Nine25 guidelines for sterling silver.